Support

Help for teachers using ElSol Teacher Panel

If something does not work during a Zoom lesson, use the fallback copy flow first, then contact support with the details.

Contact Support

Email: pborisov77@gmail.com

Please include your Zoom client version, browser or operating system, the lesson language, and a short description of what happened.

Common Issues

Zoom chat sending does not work

Make sure the app is opened inside a Zoom Meeting and that the app has been authorized. If needed, use the copy button and paste the material into Zoom chat manually.

AI word assistant does not respond

Check whether the assistant is set to demo mode or OpenAI API mode. OpenAI mode requires a configured server-side API key.

Materials look too large or too small

Open settings and adjust the interface scale. Compact and focus layout modes are available for narrow windows.

Response Time

This app is currently in controlled testing. Support responses are handled manually and may depend on lesson schedules and testing availability.